Frequently Asked Questions
Money matters don’t need to be complicated.
How long do tax returns take to process?
Generally, we allow 14 days from the time we lodge your tax return with the ATO until your estimated tax refund appears in your nominated bank account
When is my tax return due?
Generally the ATO requires personal tax returns to be lodged by 31 October however in most cases, lodging your tax return through us enables you to delay lodging your tax return until the 15th of May the following year without any penalty.
Can accountants assist me with my accounting software?
Yes, our accountant is familiar with all the major accounting software and can provide training and support when required with your accounting software. We can also provide simple alternatives to accounting software if required.
I want to start a business - should I talk to an accountant?
Speaking to your accountant prior to starting a business can make the whole process simple. It also gives you the peace of mind knowing all the mandatory business obligations and registrations have been met. We can also help you set up an efficient and tax-effective business structure.
Can I be seen outside office hours?
Yes. If you are unable to make our office during regular business hours you have the following options:
- Book an outcall appointment where our accountant will meet you at your home or office at a time that suits you
- Book a phone appointment with our accountant
- Email in your work and we can prepare it electronically
- Request an after-hours appointment at our office by calling 4937 1379.
I’m struggling to achieve my business goals, how can my accountant help ?
The key to business success is to set clear and achievable goals, set procedures in place to achieve those goals and then closely monitor the performance of the business to ensure your goals are being met. We have a wealth of experience when assisting our clients to achieve their business goals. We can assist in identifying opportunities and threats to your business at early stages and provide an extra set of eyes when faced with all important business decisions. If you would like to how we can help your business, please contact our office.
I’m planning on selling my investment property, is there anything I can do to minimise Capital Gains Tax?
Depending on your circumstances, there may be avenues we can explore to reduce the amount of capital gains tax payable as a result of a property sale. We can also provide estimates of Capital gains tax prior to listing your property on the market.